Some people feel that information is power and that holding onto information puts them in a position of superiority above others. Whatever the motivation, it is viewed as hoarding information.

My caregivers supervisor is unwilling to take responsibility for problems and mistakes and encourage others to do the same. This irresponsible behavior seems to be a bad habit with her; not to mention it is completely unacceptable and unfair to me! It is also unfair (and unacceptable) to blame me for the bad caregivers. When I contacted the supervisor and told her about the problems I was having with certain caregivers, she minimized everything and did nothing but blame me (in writing via texts). I felt so abused and felt a threat of being considered a bad client.
Caregivers have incredible amounts of power over disabled people, and unfortunately many abuse that power. It is just as wrong to Minimize, Justify, and Blame! Denying or making light of abuse. Denying the physical and emotional pain of people with disabilities. Justifying rules that limit autonomy, dignity, and relationships for program’s operational efficiency. Excusing abuse as behavior management or as due to caregiver stress. Blaming the disability for abuse. Saying the person is not a “good reporter” of abuse.
It is terrifying and disheartening that such tremendous care is taken to avoid placing disabled or vulnerable children in the care of potential abusers. Yet there seems this assumption that if someone chooses to work with disabled or vulnerable adults, they simply must be a good egg and any reported problem must be a simple misunderstanding or a false allegation.
Contrary to what most people believe, caregivers are not selfless, self-sacrificing saints who never do us any harm, yet shoulder a great burden that leads to burnout, which excuses anything they might do wrong. They are not the idealized angelic figures that most people see them as.
I feel the supervisor lacks humility and personal integrity. I also question whether she speaks the truth and feel she can’t be trusted. Clearly, she seems uninterested in feedback on her performance. But I see a need for personal improvement.
The bottom line here is that (I feel) she shows very little concern or consideration for me or others. Her focus is on herself.
Because of all this my trust level in her has dropped significantly. Trust is easy to destroy and very difficult to rebuild.